Terms of Use

The following terms and conditions (hereafter the “Terms”) govern your access to and use of our websites, content, and applications (hereafter “HomeStar” or “Platform”).

These terms include our Privacy Policy. By accessing and using HomeStar, you agree to comply with these Terms. If you are using HomeStar on behalf of a company or other legal entity, then “you” also means such company or legal entity and you agree to be bound by these Terms even if we have a separate agreement with you.

You may not use HomeStar if you do not agree to the latest version of the Terms below.

For the avoidance of doubt, the terms “we” and “us” below refers to HomeStar which is the trading name of Doorstep Technologies Limited, a limited UK company with company number 12153694.

Eligibility

To access HomeStar you must be at least 16 years of age or older. HomeStar is to be used for personal, non-commercial use only unless you enter into a separate agreement with us for commercial use. You may not use HomeStar if you have been banned or had your account terminated by us.

Registering with HomeStar

A HomeStar account is needed to access most of the content on our platform. We require that you provide a valid email address. The email address you use must be one where we can reach you. In the event we cannot get in touch with you via this email address, your submitted content might be rejected and your account may be closed. Once you have set up a password, you will be given access to your profile and other private areas of our account. You are responsible for maintaining the confidentiality of your password. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account. Passwords are subject to cancellation or suspension by HomeStar at any time. When you set up an individual user account on HomeStar, we create a member profile (a "Profile") for you that will include personal information you provide. Because your anonymity on HomeStar is important to us, your Profile does not include or link to information about the reviews or any other content you submit on HomeStar. The only information that will be shown on content you submit will be your age range, the gender you select, and your unique username that you wish to be known by on our platform, and where applicable your current housing and living circumstances. This information is kept in the strictest of confidence and is only collected so that we can fulfill our promise to you by giving users valuable insights into living at a certain postcode. This information will not be linked to you as a person nor will we share any information that identifies you individually. The reason this information is made public is to help all our members better contextualise the reviews and user-generated content submitted to help everyone find their perfect property and neighbourhood. Either now or in the future, HomeStar might add new fields to member profiles to help provide better context and insights into the reviews and reviewers themselves but in all cases we will ensure that personal anonymity is maintained and that we only collect information that is useful for home movers to know.

Registering with Social Media

You may be able to register an account and subsequently access HomeStar through a social networking site, such as Facebook ("Social Media"). If you access HomeStar through social media you agree that we may access, make available through HomeStar, and store (if applicable) any information, data, text, messages, tags, and/or other materials that you have provided to and stored and made accessible in your social media account so that it is available on and through HomeStar via your account and your Profile page. Please note: your relationship with your social media is governed solely by your agreement with those social media sites and we disclaim any liability for personally identifiable information that may be provided to us by a social media site in violation of the privacy settings that you have set with that social media account. For the avoidance of doubt, HomeStar is only using social media registration and sign-in options as a convenient way for new users and existing members to access their HomeStar accounts quickly and simply and we have no intentions of using personal information collected from social media accounts other than those already outlined in this as well as our Privacy Policy and Community Guidelines.

Third Party Content

Content from other users, advertisers, and other third parties may be made available to you through HomeStar. "Content" means any information you find on HomeStar. Because we do not always control such Content, you understand and agree that:

  • We are not responsible for, and do not endorse, any such Content, including advertising and information about third-party products and services, adverts, or any content provided by other users;
  • We make no guarantees about the accuracy, timeliness, suitability, reliability or quality of the information in such Content; and
  • We assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Content made available by users, advertisers, and third parties.

In accordance with laws which are intended to exclude or limit the liability of online service providers who provide access to user-generated content, we generally cannot be held liable for claims arising from the Content provided by third parties on HomeStar.

We allow users to post content about postcodes where they are a current or have been a former resident. While we provide the option for HomeStar reviewers to specify the category of their demographic, residential, living, and housing situation on our platform when they leave a review, we do not consider checking the validity of every claim warranted or viable. HomeStar does conduct technology and human led verifications of all the content submitted on our website but we cannot always substantially verify every piece of content. We rely on our community of members to like, dislike, and flag any content that they feel is useful or not for home movers across the UK and every member is encouraged to contact HomeStar or flag content they feel breaches our guidelines or policies. It does not violate our Community Guidelines or these Terms for a person to self-identify their demographic, residential, living, or housing situation when they submit content on our platforms.

Our Rules

You represent and warrant that you will use HomeStar solely for lawful purposes in a manner consistent with these Terms and any and all applicable laws, regulations, or other legally enforceable obligations (including contractual obligations) you may have towards us and any third parties. You are solely responsible for any and all Content that is posted through your account on HomeStar ("Your Content"). You agree that by submitting or authorizing Your Content for use on HomeStar, you have reviewed and understood our Community Guidelines. You understand that you may expose yourself to liability if Your Content or other use of HomeStar violates applicable law or any third-party right.

You agree that you will not:

  • Impersonate someone else, their email address, or misrepresent your current or former affiliation at a postcode or neighbourhood;
  • Create user accounts under false or fraudulent pretences; create or use an account for anyone other than yourself; or create multiple accounts to post multiple reviews for the same or different postcodes;
  • Post Content that you do not own or have the right to post in accordance with the license set forth in these Terms;
  • Violate these Terms, the terms of your agreements with us, explicit restrictions set forth in our Community Guidelines, or any applicable law, rule or regulation;
  • Post Content that is defamatory, libelous, or fraudulent; that you know to be false or misleading; or that does not reflect your honest opinion and experience;
  • Act in a manner that is harassing, threatening, abusive, racist or bigoted, is otherwise objectionable (as determined by HomeStar);
  • Promote, endorse or in any way assist illegal activities;
  • Disclose information in violation of any legally enforceable confidentiality, non-disclosure or other contractual restrictions or rights of any third party;
  • Violate the privacy, publicity, copyright, patent, trademark, trade secret, or other intellectual property or proprietary rights of any third-party or HomeStar;
  • Post anything pornographic or sexually explicit in nature, or engage in the exploitation of persons in a sexual or violent manner;
  • Solicit personally identifying information from minors;
  • Except as expressly approved by us, and subject to applicable laws, use HomeStar for commercial activities and/or promotions;
  • Imply a HomeStar endorsement or partnership of any kind without our express written permission. This includes any awards, ratings, blog posts, marketing material, or any other user-generated or HomeStar-generated content on our platform;
  • Send any messages or posts in violation of any applicable anti-spam law;
  • Introduce software or automated agents to HomeStar, or access HomeStar so as to produce multiple accounts, generate automated messages, or to scrape, strip or mine data from HomeStar without our express written permission;
  • Copy or mirror or otherwise incorporate part of HomeStar into any website, or to deep link to any portion of HomeStar without our express written permission;
  • Copy, modify or create derivative works of HomeStar or any Content (excluding Your Content) without our express written permission). For media, press or partnership enquiries please contact our team at info@homestar.co.uk;
  • Copy or use the information, Content (excluding Your Content), or data on HomeStar in connection with a competitive service, as determined by HomeStar;
  • Sell, resell, rent, lease, loan, trade or otherwise monetise access to HomeStar or any Content (excluding Your Content) without our express written permission;
  • Interfere with, disrupt, modify, reverse engineer, or decompile any data or functionality of HomeStar;
  • Interfere with, disrupt, or create an undue burden on HomeStar or the networks or services connected to HomeStar;
  • Introduce any viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software to HomeStar; or Attempt to circumvent any security feature of HomeStar;

Website Links

HomeStar may contain links to third-party websites placed by us as a service to those interested in this information, or posted by other users. Your use of all such links to third-party websites is at your own risk. We do not monitor or have any control over, and make no claim or representation regarding third-party websites. When any links are provided by us, they are provided only as a convenience, and a link to a third-party website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such third-party website. When you leave HomeStar, our terms and policies do not govern your use of third-party websites.

Removing Content

While HomeStar has no obligation to do so, HomeStar reserves the right to review and delete any Content (or portion thereof) that we believe, in our sole discretion, violates these Terms or other applicable policies posted on HomeStar (including our Community Guidelines), or that we deem, in our sole discretion, inappropriate. If you see any Content on HomeStar that you believe violates our policies, you may report that Content by clicking on the applicable link on that Content section or by contacting us on the website. Once notified, we will review the Content and consider whether to remove it (or a portion thereof). Please note: Our interpretation of our policies and the decision whether or not to edit or remove Content is within our sole discretion. You understand and agree that if we choose not to remove or edit Content that you find objectionable, that decision will not constitute a violation of these

Enforcing our Terms

While we have no obligation to do so, we reserve the right to investigate and take appropriate action at our sole discretion against you if you violate these Terms, including without limitation: removing Content (or portions thereof) from HomeStar; suspending your rights to use HomeStar; terminating your membership and account; reporting you to law enforcement, regulatory authorities, or administrative bodies; and taking legal action against you. All content available on the HomeStar platform is subject to copyright and trademark protection and it is a violation of those rights for any content on our platform to be copied, reproduced, or otherwise used in any other website, publication, or similar outlet without our expressed written persion.

Defending Our Members.

While we have no obligation to do so, we reserve the right, to the fullest extent permitted by applicable law, to take appropriate action to protect the anonymity of our users against the enforcement of Government requests or other information requests that seek a user's electronic address or identifying information. This is of course subject to applicable local laws and regulations. HomeStar passionately believes in the right to free speech and anonymity and therefore unless compelled by a court of law we will do our utmost to protect and defend our community of members.

Content Rights

We do not claim to own any Content that you submit or authorise us to use on HomeStar, but you grant us the rights to use such Content as set forth below. By submitting or authorising us to display any Content on HomeStar, you hereby grant to us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and royalty-free, license (with the right to sublicense through unlimited levels of sublicenses) to use, copy, perform, display, create derivative works of, adapt and distribute such Content in any and all media (now known or later developed) throughout the world. To the greatest extent permitted by applicable law, you hereby expressly waive any and all of your moral rights applicable to HomeStar’s exercise of the foregoing license. You agree that this license includes the right for us to provide, promote, and improve HomeStar and to make Content submitted to or through HomeStar available to other companies, organizations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. No compensation will be paid with respect to the Content that you post through HomeStar. You should only submit Content to HomeStar that you are comfortable sharing with others under the terms and conditions of these Terms. Please note this in no way violates your rights to anonymity, free speech, and privacy.

Copyright Protections

HomeStar contains Content provided by us and our licensors. We and our licensors (including other users) own and retain all proprietary (including all intellectual property) rights in the Content we each provide and HomeStar owns and retains all property rights in HomeStar. If you are a user, we hereby grant you a limited, revocable, non-sublicensable licence under the intellectual property rights licensable by us to download, view, copy and print Content from HomeStar solely for your personal use in connection with using HomeStar.

Except as provided in the foregoing, you agree not to:

  • Reproduce, modify, publish, transmit, distribute, publicly perform or display, sell, adapt or create derivative works based on HomeStar or the Content (excluding Your Content); or
  • Rent, lease, loan, or sell access to HomeStar. HomeStar® is a registered trademark of Doortsep Technology Limited. The trademarks, logos and service marks ("Marks") displayed on HomeStar are our property or the property of third parties. You are not permitted to use these Marks without our prior written consent or the consent of the third party that owns the Mark.

Indemnity

You agree to defend, indemnify, and hold us and our subsidiaries and our and their respective officers, directors, board members, board advisors, employees, partners, agents, successors and assigns (collectively, the "HomeStar") harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees and costs, made by any third party due to or otherwise arising from your use of HomeStar, including due to or arising from your breach of any provision of these Terms.

Disclaimers

The disclaimers and limitations on liability in this section apply to the maximum extent allowable under applicable law. Nothing in this section is intended to limit any rights you have which may not be lawfully limited.

HomeStar assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of any content received on or through the HomeStar platform.

You are solely responsible for your interactions with advertisers and other users and we are not responsible for the activities, omissions, or other conduct, whether online or offline, of any advertiser or user of HomeStar.

HomeStar will not be held responsible for any incorrect, inaccurate, or unlawful Content (including any information in profiles) posted on HomeStar, whether caused by users or by any of the equipment or programming associated with or utilized in HomeStar. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication with advertisers or other users.

HomeStar is not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or on HomeStar or combination thereof, including any injury or damage to users or to any person's computer related to or resulting from participation or downloading materials in connection with HomeStar.

Under no circumstances shall we be responsible for any loss or damage resulting from the use of HomeStar or from any Content posted on HomeStar or transmitted to users, or any interactions between users of HomeStar, whether online or offline.

HomeStar is provided "as-is" and as available. We expressly disclaim any warranties and conditions of any kind, whether expressed or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement.

We make no warranty that:

  • HomeStar will meet your requirements;
  • HomeStar will be available on an uninterrupted, timely, secure, or error-free basis; or
  • The results that may be obtained from the use of HomeStar will be accurate or reliable.

You hereby release HomeStar from any and all claims, demands, losses, damages, rights, claims, and actions of any kind that are either directly or indirectly related to or arises from:

  • The actions, Content, or data of third parties (including advertisers and other users)
  • Your participation in any offline events.

IN NO EVENT SHALL HOMESTAR BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF HOMESTAR, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, WHERE PERMITTED BY APPLICABLE LAW, YOU AGREE THAT THE HOMESTAR’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF HOMETAR (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED U.K BRITISH POUNDS STERLING.

Termination

These Terms remain in effect while you use HomeStar and, for registered users, as long as your account remains open. You may delete your account at any time. We may suspend or terminate your account or your access to parts of HomeStar, for any or no reason, without notice to you. We will have no liability whatsoever to you for any termination of your account or related deletion of your information.

All provisions of these Terms shall survive termination or expiration of these Terms except those provisions granting access to or use of HomeStar. For the avoidance of doubt, you agree that these Terms apply to your use of HomeStar and any Content posted on HomeStar at any time prior to the termination or expiration of these Terms.

Changes to Terms

We may revise these Terms from time to time by posting an updated version on HomeStar. The revised Terms will be effective immediately for unregistered users and users registering accounts on or after the revision date. For users who registered accounts before the revision date, they will become effective one month after the revision date. If we make a change that we believe materially reduces your rights or increases your responsibilities we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. Any such changes will not apply to any claim brought prior to the effective date of the revised Terms incorporating such changes. We encourage you to periodically review this page for the latest information on our Terms. Your continued use of HomeStar is subject to the most current effective version of these Terms.

Dispute Resolution

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS. YOU AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND HOMESTAR ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOU AND HOMESTAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.

Governing Law

These terms and conditions will be governed by and construed in accordance with the laws of England, and (subject to the alternative dispute resolution provisions below) any disputes relating to the Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England. Reasonable By using HomeStar, you agree that the exclusions and limitations of liability set out in the Terms and Conditions are reasonable. If you do not think they are reasonable, you must not use HomeStar. Entire Agreement Except as specifically stated in another agreement we have with you, these Terms constitute the entire agreement between you and us regarding the use of HomeStar and these Terms supersede all prior proposals, negotiations, agreements, and understandings concerning the subject matter of these Terms. You represent and warrant that no person has made any promise, representation, or warranty, whether express or implied, not contained herein to induce you to enter into this agreement. Our failure to exercise or enforce any right or provision of the Terms shall not operate as a waiver of such right or provision. If any provision of the Terms is found to be unenforceable or invalid, then that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable. The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with HomeStar’s prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void. The section titles in the Terms are for convenience only and have no legal or contractual effect; as used in the Terms, the word "including" means "including but not limited to”.